New Patients

You can schedule appointments and communicate via secure email online with Melissa with the following link: Appointment Setup

If you are a new potential patient, please contact your insurance company to be sure that Melissa Walden is a covered provider.  If Melissa Walden is not a covered provider, you can also check if you have out-of-network benefits.  Please be sure to inquire about co-pays, co-insurance, and deductibles.


co-pay is: a payment defined in the insurance policy and paid by the insured person each time a medical service is accessed.


Co-Insurance is: Your share of the costs of a covered health care service, calculated as a percent (for example, 20%) of the allowed amount for the service. You pay coinsurance plus any deductibles you owe. For example, if the health insurance or plans allowed amount for an office visit is $100 and youve met your deductible, your coinsurance payment of 20% would be $20. The health insurance or plan pays the rest of the allowed amount.


Deductible is: the amount of expenses that must be paid out of pocket before an insurer will pay any expenses.

MW Counseling accepts the following insurance plans:
 • Aetna
 • TheAlliance 
 • Blue Cross Blue Shield 
 • ContinuUs 
 • Dean (by referral) 
 • Group Health Cooperative 
 • Humana/LifeSynch 
 • Mercy Care (by referral) 
 • Multiplan/HealthEOS Network 
 • Unity 
 • WEA Trust 
 • Out of network
Cancellation Policy 
If you must cancel or reschedule your appointment with less than 24-hours notice, please know that you will be charged for this session in full. Insurance companies cannot be billed for missed sessions and the patient will be responsible for the total cost.